Shopping Policy

Welcome to GenZ Store!

We aim to make your shopping experience simple, safe, and convenient.

1. Order Processing

All orders are processed after confirmation. Orders are usually prepared and dispatched within the estimated processing time shown on the product or checkout page.

2. Delivery

Delivery time may vary depending on your location and courier service. Customers will receive their order at the address provided during checkout.

3. Product Availability

Product availability may change without notice. If an ordered product becomes unavailable, we will contact the customer regarding the order.

4. Product Information

We try our best to provide accurate product descriptions, images, prices, and information. Actual colors may slightly vary depending on your device screen.

5. Order Cancellation

Orders can be cancelled before they are dispatched. Once an order has been shipped, cancellation may not be possible.

6. Returns & Exchanges

Returns or exchanges are accepted only according to our Return & Refund Policy and applicable conditions..

7. Contact Us

For questions about your order or shopping experience, please contact us at:

Email: genzstiore@gmail.com

Thank you for shopping with GenZ Store!